Terms and Conditions

Website: https://ponnosri.com/

Welcome to Ponnosri.com. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from this site, you agree to these terms in full. If you disagree with any part, please do not use our website.

1. General Information

Ponnosri.com is an eCommerce platform offering clothing and fashion items. All purchases made through our website are subject to the following terms and conditions.

2. Product Information

We strive to provide accurate product descriptions, images, prices, and stock availability.
However, actual product colors may vary slightly due to screen settings and lighting.
Prices are subject to change without prior notice.

3. Order & Payment

Orders are processed after successful payment.
We accept payments via mobile banking (e.g., bKash, Nagad), debit/credit cards, and other available options listed at checkout.
We reserve the right to cancel orders in case of suspected fraud or payment issues.

4. Shipping & Delivery

We deliver across Bangladesh through trusted courier partners.
Delivery times typically range between 2–5 business days, depending on location.
Shipping fees are calculated at checkout unless free delivery is offered during promotional periods.

5. Return & Exchange Policy

To keep our prices low and affordable , we are not accepting any returns or exchanges.
Hygiene and Condition: Once a saree leaves our premises, we cannot guarantee its unworn, unhandled, or undamaged state, which is crucial for subsequent customers.
Returns accepted only within 3 days of delivery for unused, unwashed items with original packaging and tags, if the product is faulty or incorrect.
We highly recommend you the following:
1. Review Product Descriptions: Carefully read all details regarding fabric, measurements, color, and any specific embellishments.
2. Examine Photos: Zoom in on product images to get a clear view of the saree’s design and texture.
3. Ask Questions: If you have any doubts or need further clarification, please contact us before finalizing your purchase. We’re here to help!
By completing your purchase, you acknowledge and agree to our no-return and no-exchange policy for all saree merchandise.
Refunds (if applicable) will be processed after inspection and approval.

6. User Account

You are responsible for maintaining the confidentiality of your account information.
We reserve the right to suspend or terminate accounts for any fraudulent or abusive activity.

7. Privacy Policy

Your privacy is important to us. Please refer to our [Privacy Policy] to understand how we collect, use, and protect your personal information.

8. Intellectual Property

All content on this website—including images, logos, text, and designs—is the property of https://ponnosri.com/ and may not be used or reproduced without written permission.

9. Limitation of Liability

Ponnosri.com shall not be held liable for any indirect, incidental, or consequential damages arising from the use of or inability to use our website or products.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of those changes.

Contact Us:
If you have any questions regarding these Terms and Conditions, please contact us at:
📧 support@ponnosri.com